AI chatbot for your website: answers questions and takes enquiries, evenings and weekends included
With us, an AI chatbot on your website is not a ChatGPT window that says whatever it likes. It knows only your content: services, prices, opening hours, service area, the questions you get asked on the phone every day. It answers those, takes enquiries with name, phone number and request in a structured way, suggests free slots from your calendar, and when things get specific or it doesn't know something, it hands over to a person. Before it goes live, we check its answers against real questions from your daily business. We use AI ourselves every day: our website analysis tool, our enquiry handling and our first drafts run on our own software with AI support, everything is finished by hand. For Xenolu, we built the AI integration into the application. At UnitedIT, a certified application developer writes the code, not just a web designer, which is why the chatbot is connected to your calendar and inbox, not just your homepage.
- 32 references in the region
- Based in Zurich and Lachen SZ
- Fixed price from CHF 2,500
- Live in 4 to 6 weeks
The five questions that come in by phone every day, it answers itself. Everything else lands with you, neatly captured.
- Live in 2–3 weeks, can be added to any website
- Trained only on your content: services, prices, opening hours, FAQ
- Hands over to a person as soon as things get specific
The same five questions, every day on the phone
Opening hours, service area, roughly what it costs, do you come to Uster, do I need an appointment. Every answer takes three minutes and interrupts the work.
Enquiries at 9 pm, reply the next afternoon
Many people look for a tradesperson or a practice in the evening and at weekends. If nobody replies then, the enquiry goes to the next result on Google.
Fear of a chatbot that talks nonsense
You've seen chatbots that make up prices, go round in circles or simply annoy customers. You don't want to risk your reputation on that, and you're right.
What the chatbot does on your website
Answers from your own content
Services, prices, opening hours, service area, process: the chatbot answers only with what we've approved together. What isn't in there, it doesn't make up.
Enquiry capture with the right fields
Name, phone, address, request, preferred time frame, and depending on your trade a photo of the damage. The enquiry lands in your inbox or CRM in a structured form, not as a chat transcript.
Appointment booking into your calendar
The chatbot suggests free slots from Google Calendar, Microsoft 365 or your booking system and enters the appointment, with confirmation to both sides.
Handover to a person
As soon as things get specific, the chatbot doesn't know something or someone explicitly wants a person, it hands over: via call-back request, email or WhatsApp, with a summary of the conversation.
Hosting in Switzerland or the EU, revDPA
Conversations are processed on servers in Switzerland or the EU, stored only for as long as you specify, and we add the notice to your privacy policy.
In your website's style, German and English
Colours, tone and form of address match your site. The chatbot replies in German and English, in further languages on request, and works on WordPress, Wix, Next.js or any other website.
Log and refinement
You see every conversation. Questions the chatbot couldn't answer, we collect and add to the content. Optionally as ongoing support, monthly.
What AI does here, and what it doesn't
What AI does
- Answers questions about services, prices, opening hours and process, using only the content we've approved together
- Captures enquiries in a structured way and suggests free slots from your calendar
- Summarises every conversation so you can see in the morning what came in overnight
What a person does
- Makes up no answers: if it doesn't know something, it says so and hands over to a person
- Gives no price commitments and no diagnoses that aren't in your approved content
- Doesn't go live before we've checked its answers against real questions from your daily business
Hosting in Switzerland or the EU, data processing under the Swiss revDPA, a visible notice in the chat that an assistant is replying. Conversations are stored only for as long as you specify, and every piece of source content is approved by a person before the chatbot uses it to reply.
The initial call is free. After a short analysis of your website and your common enquiries, you receive a fixed-price quote. The chatbot is a module from CHF 2,500, the same as our software modules. Ongoing support with monthly refinement is optional.
AI and booking, live for our clients
Xenolu
Tech & AI startup
Tech and AI startup where I am a co-founder, from the first line of code to a working MVP. Website and AI-powered web app built from the ground up.
DriveCab
Mobility & transport
Booking web app and SEO-strong presence for a taxi service in Zurich, online reservation, transparent route prices, and Google visibility for passengers in the region.
On your website in 2–3 weeks
Collect content
In the free initial call, we work out what the chatbot should do. Then we collect services, prices, opening hours and the questions you get asked every day.
Build and training
We build the chatbot, train it on your content and connect it to your calendar, inbox or CRM. We set the limits of what it's allowed to say.
Test phase with real questions
You and we ask it the questions from your daily business, including the awkward ones. Answers that don't hold up are corrected before anyone outside sees them.
Live and refine
After 2–3 weeks, the chatbot goes live. In the first weeks, we review the logs and add what was missing. After that, optional ongoing support.
Frequently asked questions
What happens if the chatbot can't answer a question?
It says so openly, takes the contact details and hands over to you, via call-back request, email or WhatsApp, with a summary. The question goes into the log, and we add the content so it knows the answer next time.
Can't I just embed ChatGPT on my website?
Technically yes, but then a model replies that doesn't know your prices, can't book appointments and processes customer data on servers outside Switzerland. Our chatbot is limited to your content, connected to your tools and runs on Swiss or EU servers.
Where are the conversations stored?
On servers in Switzerland or the EU, under the Swiss revDPA. You decide for how long, 30 days for example. We add the required notice to your privacy policy.
How long until the chatbot is live?
2–3 weeks from the initial call, once your content is available. The test phase with real questions is included, we don't go live earlier.
What does an AI chatbot for the website cost?
The chatbot is a module from CHF 2,500. The initial call is free, the exact figure is in the fixed-price quote after a short analysis. Ongoing support with monthly refinement is optional.
Does the chatbot work on a WordPress or Wix website?
Yes. The chatbot is embedded with a single line of code and runs independently of your website builder. If your website is with us, it's integrated anyway.
Who answers on your website at 9 pm?
Book the free initial call. We'll look at your website and tell you which questions the chatbot can answer from day one.
Or just call
+41 79 893 88 72We reply within one working day, personally and without a ticket system.
+41 79 893 88 72